Shipping & Delivery Policy
At RMVELTRIX, we are committed to delivering your orders safely and efficiently. We understand that receiving your purchase on time is important, and we work to make your shopping experience smooth from checkout to delivery.
Please read our Shipping & Delivery Policy to understand how we process and deliver your orders.
1. Order Processing Time
Orders are generally processed within [1–3 business days] after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
Once your order is dispatched, you will receive a shipping confirmation and tracking details, where available.
Processing times may be longer during sales, holidays, or other high-volume periods.
2. Shipping Locations
RMVELTRIX currently offers delivery to India,United State
Delivery availability may depend on your location and courier service coverage. If delivery is unavailable to your address, our customer support team will contact you.
3. Estimated Delivery Time
Estimated delivery times after dispatch:
Within [your local area]: [1–3 business days]
Within India: [3–7 business days]
International orders: [7–15 business days, if applicable]
These are estimated delivery times and may vary depending on your location, courier operations, weather conditions, public holidays, and other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected orders or promotional campaigns.
Any additional charges, if applicable, will be communicated before order confirmation.
5. Order Tracking
Once your order has been dispatched, we will share tracking details through [Email / SMS / WhatsApp], where available.
You can use the tracking information provided to check your shipment status. If you experience any difficulty tracking your order, please contact our customer support team.
6. Delivery Attempts
Our courier partner will attempt to deliver your order to the address provided during checkout.
Please ensure that:
Your shipping address is complete and accurate.
Your contact number is active and reachable.
Someone is available to receive the package.
If delivery fails because the recipient is unavailable or the address is incorrect, additional delivery attempts or charges may apply according to the courier partner’s policy.
7. Incorrect Address or Contact Details
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address or contact details, contact us as soon as possible at [Your Customer Support Email] or [Your Business Contact Number].
We will try to update the details before dispatch. Once an order has been shipped, address changes may not be possible.
8. Delayed or Lost Shipments
Although we work with delivery partners to ensure timely delivery, unexpected delays may occur due to weather conditions, transportation disruptions, operational issues, or other circumstances.
If your order has not arrived within the estimated delivery period, please contact us. We will coordinate with the courier partner to investigate the shipment.
9. Damaged Package or Missing Items
Please inspect your package when it arrives.
If your order arrives damaged, appears tampered with, or contains missing items, contact us within [48 hours of delivery].
Please share:
Your order number.
Clear photographs or an unboxing video, if available.
A description of the issue.
Our team will review your request and assist you according to our Refund & Return Policy.
10. Cash on Delivery (COD)
Cash on Delivery is available only for eligible locations and orders, if enabled at checkout.
If COD is unavailable for your location, you may choose from the other payment methods displayed during checkout.
11. Contact Us
For questions or assistance regarding shipping and delivery, please contact us:
Brand: RMVELTRIX
Email: info@rmveltrix.com
Phone: 9429208259
Business Address: T-6 Siddheswar Plaza, Near Super Bakery, New VIP Road, Vadodara-390019
12. Policy Updates
RMVELTRIX reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be published on this page.
By placing an order on our website, you acknowledge that you have read and understood this policy.
RMVELTRIX – Timeless Style. Modern Elegance.